Managed services is the practice of outsourcing on a proactive basis management responsibilities and functions and a strategic method for improving operations and cutting expenses.
Managed services let you offload specific IT operations to a service provider, known in tech parlance as a Managed Services Provider. The managed service provider assumes ongoing responsibility for monitoring, managing and/or problem resolution for selected IT systems and functions on your behalf.
A managed services provider is most often an information technology (IT) services provider that manages and assumes responsibility for providing a defined set of services to its clients either proactively determines that services are needed.
The managed service provider assumes an ongoing responsibility for 24-hour monitoring, managing and/or problem resolution for the IT systems within a business.
The Managed Support Services have remarkable advantages like:
- Better productivity
- Cost-effective solutions for data maintenance of databases
- Facilitate efficiency, quality and better decision making with effective application maintenance, data maintenance and legacy application migration solutions
- Reduced time, risk and resources to maintain numerous applications and data structures
- End-user satisfaction is accomplished as system or application portfolios are maintained collectively.